Staff Answer
Jan 31, 2019 - 09:56 PM
Steps to follow:
1)- Go to the config file in SmartWord4TFS installation directory location.
2)- Find config file "SmartOfficeWordAddIn.dll.config" in installation folder.
3)- Open it in any editor to modify.
4)- Find tag"</runtime>".
Before tag " </configuration>" and after tag "</runtime>", Add below tags:
<system.net>
<defaultProxy enabled="true">
<proxy proxyaddress="ProxyServer:Port"/> \\Please replace ProxyServer and Port with Organizational Network respective settings..
</defaultProxy>
</system.net>
This will allow to make connection, make sure to use the correct proxy server name or IP address which is in use in organization.
After completing these steps, config would look like as attached snap.
Please try these steps and kindly let us know, hopefully it will resolve your issue. Thanks and Regards, Hammad Masood
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